Hexis Support
For questions, bug reports, account deletion, or refunds, email hello@hexishq.com from your registered address. We aim to reply within 2 business days.
Common requests
- Export my data — we'll send a JSON dump within 14 days.
- Delete my account — fully removed within 30 days.
- Refund (Stripe) — no questions asked within 14 days; for Apple IAP, refunds go through Apple's standard process.